Add a shared mailbox: Use this option to create a new shared mailbox.On top of the list of shared and user mailboxes, the following options are provided: On clicking the Mailboxes tab, you can view the shared and user mailboxes under one list view. The user mailboxes and shared mailboxes tabs (of the Classic EAC) under Recipients, are now merged into a single tab, Mailboxes. In the new EAC, go to Recipients > Mailboxes.Use the new EAC to configure user mailbox properties Visit the forums at Exchange Online or Exchange Online Protection. Having problems? Ask for help in the Exchange forums.
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